Terms & Conditions

Company information

• Company name: HJW Therapy Ltd (Company Number: 16293433) trading as Home Links Physiotherapy Croydon & Sutton (Territory UK27)
• Registered office: 1 Gemini Court, 42a Throwley Way, Sutton, Surrey, SM1 4AF
• Registered in: England and Wales

Last updated: 6 January 2026

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the Home Links Physiotherapy website (“Website”) for Territory UK27. By accessing and using this Website, you accept and agree to be bound by these Terms.

2. Website use

2.1 Permitted use

You may use this Website for lawful purposes only. You agree not to use the Website:

• In any way that violates applicable laws or regulations
• To transmit or send unsolicited commercial communications
• To harm, disrupt, or interfere with the Website’s operation
• To attempt unauthorised access to any part of the Website

2.2 Intellectual property

All content on this Website, including text, graphics, logos, images, and software, is owned by HJW Therapy Ltd or used under licence and is protected by copyright and other intellectual property laws.

3. Service information

3.1 Information accuracy

Whilst we endeavour to ensure information on this Website is accurate and up-to-date, we cannot guarantee its completeness or accuracy. Service details, availability, and other information may change without notice.

3.2 Service details

For current fees, appointment procedures, and detailed information about how we work, please refer to our service documentation or contact us directly.

4. Website availability

4.1 Access

We aim to make the Website available 24/7, but we cannot guarantee uninterrupted access. The Website may be temporarily unavailable due to maintenance, updates, or technical issues.

4.2 No warranty

The Website is provided “as is” without warranties of any kind, either express or implied.

5. User-generated content

5.1 Submissions

Any information, feedback, or content you submit through the Website may be used by us for business purposes, including responding to enquiries, improving our services, and internal record-keeping.

5.2 Prohibited content

You must not submit content that is:

• Illegal, harmful, or offensive
• Infringing on intellectual property rights
• Defamatory or discriminatory
• Contains personal health information outside of designated enquiry or clinical forms

6. Links to third-party websites

This Website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these external sites.

7. Privacy and data protection

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.

8. Limitation of liability

8.1 Website use

We shall not be liable, to the extent permitted by law, for any direct, indirect, incidental, or consequential damages arising from your use of this Website.

8.2 Professional services

Information on this Website does not constitute medical advice. Our professional services are subject to separate service terms which will be provided when you book an appointment.

9. Emergency and medical disclaimer

Content on this Website is for informational purposes only and should not be considered medical advice. In case of medical emergencies, contact your GP, NHS 111, or emergency services immediately.

10. Cookies

This Website uses cookies to improve your browsing experience. Please refer to our Privacy Policy for information about how we use cookies and how you can manage preferences.

11. Modifications

We reserve the right to modify, suspend, or discontinue any part of the Website at any time without notice.

We may update these Terms at any time. Changes will be posted on this page with an updated revision date.

12. Governing law

These Terms are governed by English law and subject to the jurisdiction of the English courts.

13. Contact information

If you have any questions about these Website Terms and Conditions, please contact us:

• Phone: 07494 857038
• Email: [email protected]
• Postal address: HJW Therapy Ltd, 1 Gemini Court, 42a Throwley Way, Sutton, Surrey, SM1 4AF

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.